Customer Standard Terms and Conditions:
Due to the nature of our business and the service we provide for clients we have very specific terms and conditions that we adhere to companywide. At the inception of an RFQ and communication to our clients, they are notified via an authorized company quote, detailing product description, quantity, traceability, cost per unit and delivery time frame per item requested. All Hurricane quote clearly state that orders are “NCNR” (NON CANCELLABLE NON RETURNABLE).
In order to maintain market competitiveness, continually delivery on time orders, 100% quality goods we must demand quick, effective, communication on all orders received to our clients ensuring the contract requirements can be met in the agreed delivery period stated. CLIENTS ARE REQUIRED TO INSPECT ALL MATERIAL IMMEDIATELY UPON RECEIPT. ALL CLAIMS FOR MATERIAL SHORTAGES, DEFECTS OR ANY OTHER DISCREPANCIES MUST BE MADE WITHIN 7 DAYS OF RECEIPT OF GOODS. CLAIMS MADE AFTER THIS PERIOD WILL NOT BE HONORED.
As a reminder, our 7-day GRACE PERIOD is noted on all packing slips and invoices.
URGENT!! (see example)
PLEASE INSPECT ALL MATERIAL IMMEDIATELY UPON RECEIPT. ALL CLAIMS FOR MATERIAL SHORTAGES, DEFECTS OR ANY OTHER DISCREPANCIES MUST BE MADE WITHIN 7 DAYS OF RECEIPT OF GOODS. CLAIMS MADE AFTER THIS PERIOD WILL NOT BE HONORED.
ALL ACCOUNTS THAT ARE 30 DAYS PAST DUE ARE SUBJECT TO A $25.00 LATE FEE AND AN ADDITIONAL LATE FEE OF 2% EVERY 30 DAYS PAYMENT IS OUTSTANDING.
NEW CUSTOMERS ARE REQUIRED TO PAY FIRST ORDER VIA CREDIT CARD, CERTIFIED CHECK OR WIRE TRANSFER. CLIENTS REQUESTING PAYMENT TERMS CAN CONTACT HURRICANE ACCOUNTS PAYABLE FOR FURTHER DETAILS.